Why Does My Hearing Aid Keep Cutting Out?

Hearing aids are valuable devices that help individuals with hearing loss improve their auditory experience. However, it can be frustrating when a hearing aid keeps cutting out, causing disruptions in sound perception. In this article, we will explore 12 possible reasons why your hearing aid may be experiencing this issue.

Why Does My Hearing Aid Keep Cutting Out?

1. Battery Issues:

One common cause of a hearing aid cutting out is battery-related problems. It could be due to low battery power, improper battery insertion, or a faulty battery connection. Checking and replacing the battery if necessary can resolve this issue.

2. Moisture and Condensation:

Moisture and condensation can accumulate inside the hearing aid, leading to intermittent or complete signal loss. Exposure to humid environments, sweating, or inadequate drying of the device after cleaning can contribute to this problem. Using a drying kit or storing the hearing aid in a dehumidifier overnight can help eliminate moisture.

3. Wax Buildup:

Earwax accumulation can block the sound outlet or microphone of the hearing aid, causing sound interruptions. Regular cleaning and maintenance of the hearing aid, including removing earwax from the necessary parts, can prevent this issue.

4. Feedback and Whistling:

Feedback occurs when sound leaks from the hearing aid’s receiver back into the microphone, resulting in a whistling sound and potential signal interruptions. Poorly fitting earmolds, incorrect positioning, or excessive volume levels can contribute to feedback. Adjusting the fit or consulting with an audiologist for proper adjustments can alleviate this problem.

5. Damaged or Worn Components:

Over time, the components of a hearing aid may experience wear and tear, leading to intermittent signal loss. This could include loose wiring, damaged microphone, or a faulty receiver. Consulting with a hearing healthcare professional is essential to identify and replace any damaged components.

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6. Environmental Interference:

Certain environments can introduce electromagnetic interference or radiofrequency interference, causing signal disruptions in hearing aids. Sources such as cell phones, Wi-Fi devices, or electronic equipment can interfere with the hearing aid’s performance. Moving away from such sources or using shielding devices may mitigate the problem.

7. Incorrect Programming:

Improper programming or settings can result in signal cutouts or inconsistent sound quality. This can occur when the hearing aid is not appropriately calibrated for the individual’s hearing needs. Seeking assistance from an audiologist or hearing care professional to ensure proper programming can resolve this issue.

8. Physical Obstructions:

Physical obstructions, such as hair or clothing, can inadvertently block the microphone or sound outlet of the hearing aid, causing interruptions in sound transmission. Carefully positioning the hearing aid and ensuring it is free from any obstructions can help maintain consistent performance.

9. Deteriorating Receiver Tubing:

If your hearing aid utilizes receiver-in-canal (RIC) or behind-the-ear (BTE) styles, the tubing connecting the receiver to the earpiece may deteriorate over time. Cracks or leaks in the tubing can result in sound cuts or diminished audio quality. Replacing the tubing as recommended by the manufacturer can resolve this issue.

10. Incompatible Accessories:

Using incompatible or non-recommended accessories, such as batteries, chargers, or remote controls, can affect the functioning of the hearing aid. Ensure that all accessories are compatible with your specific hearing aid model to avoid signal interruptions.

11. Low Signal Strength:

In areas with weak or poor signal strength, such as long distances from audio sources or obstacles obstructing the signal path, the hearing aid may experience intermittent cutouts. Relocating closer to the audio source or removing any obstacles can improve signal reception.

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12. Software or Firmware Issues:

Some hearing aids come

with software or firmware that requires periodic updates. Outdated or malfunctioning software can impact the device’s performance and result in signal interruptions. Contacting the hearing aid manufacturer or hearing healthcare professional for software updates or troubleshooting can help address this issue.


Experiencing a hearing aid that keeps cutting out can be frustrating, but many of the issues can be resolved with proper maintenance, troubleshooting, or professional assistance. Regular cleaning, battery checks, and avoiding moisture can significantly minimize interruptions in sound transmission.

If the problem persists, it is advisable to consult with an audiologist or hearing care professional for a thorough evaluation and necessary repairs or adjustments.

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